At ForageFlow, we value your privacy and give you full control over your data. If you wish to delete your account and all associated data, you can do so by following the instructions below.
How to request account deletion
Option 1: In-App Deletion (Recommended)
You can instantly delete your account directly from within the ForageFlow mobile app:
Open the ForageFlow app and log in.
Navigate to the Settings tab.
Scroll to the bottom of the page.
Tap the Delete Account button.
Confirm the deletion when prompted.
Note: This action is immediate and cannot be undone.
Option 2: Email Request
If you no longer have access to the app, you can request account deletion by contacting our support team:
Send an email to our support team from the email address associated with your ForageFlow account.
Include "Account Deletion Request" in the subject line.
We will process your request within 7 business days.
What data is deleted?
When you delete your account, the following data is permanently erased from our active databases:
Your personal profile information (Name, Email, Role)
Your authentication credentials
Your app preferences and settings
Your personal location history and tracking data
What data is retained?
For operational and legal compliance, some aggregated or non-personally identifiable data may be retained:
Fleet and Hauling Records: Data associated with loads you have hauled or fields you have worked on will remain in the system for accounting and historical accuracy for your organization, but it will be anonymized and no longer linked to your personal identity.
System Logs: Server logs may retain your IP address and access times for up to 90 days for security and debugging purposes before being automatically purged.
If you have any questions about our data retention policies, please contact our support team.